I then asked the hostess to send over the manager on duty. Not once did Nicole come to our table to follow up with us. By now it was close to 8 pm and we were justifiably starving. We told her we had been waiting 45 minutes and we will take any part of our order that was ready. I asked Nicole where our food was and she rudely stated “the sushi kitchen is busy”. I had ordered the children’s food (ages 7 and 2) first as they were already hungry and I did not want them to be cranky. Andrew Bengston, On Monday July 23, I dined at your restaurant with my 2 children, elderly parents and aunt. Here is a copy of the email sent to the assistant GM and GM: Mr.
